Stories tagged with "call centers"

State has 'a lot to decide' on new welfare system by Mary Beth

New ‘hybrid’ system would let people apply for benefits in person once again BLOOMINGTON, Ind. — Details on how Indiana will transition to a new welfare delivery... – Oct 24, 2009 at 12:00 AM in Politics & Government

Post-IBM welfare process cloudy by Mary Beth

Bloomington, Ind. — Secretary of State Anne Murphy had few answers for lawmakers today about how the state will transition to a new welfare delivery system now that the $1.34... – Oct 23, 2009 at 2:16 PM in Politics & Government

Interactive Intelligence plays the board game well by indystar

Interactive Intelligence develops and sells software used by call centers and businesses to make phone calls over the Internet. Technical stuff. But if you’re looking for... – Oct 12, 2009 at 7:37 AM in Daniel Lee

Interactive Intelligence plays the board game well by indystar

Interactive Intelligence develops and sells software used by call centers and businesses to make phone calls over the Internet. Technical stuff. But if you’re looking for... – Oct 11, 2009 at 12:00 AM in Daniel Lee

Conditions placed on Indiana welfare rollout by indystar

A federal food stamp administrator has told Indiana’s human services chief that his staff must be consulted before the state rolls out its troubled welfare automation program... – Sep 29, 2009 at 12:45 PM in Business

Antenna woes, missing stations mark digital TV switchover by indystar

Hoosiers across the state remain without access to television at home today because of a variety of problems after the national switch to digital. Hundreds who purchased digital... – Jun 17, 2009 at 1:49 PM in Business

Hundreds of television stations cut analog signals by USA Today

NEW YORK — About a quarter of the nation's TV stations cut off their analog signals Tuesday, causing sets to go dark in households that were not prepared for digital... – Feb 17, 2009 at 6:46 PM in Entertainment

After complaints, FSSA chief stops rollout of privatization by indystar

The state's new social services chief has halted any further rollout of the privatized, automated welfare intake system until agency officials are sure it can handle the... – Feb 04, 2009 at 2:08 AM in Communities

Interactive Intelligence 196th in software company ranking by indystar

INDIANAPOLIS » Indianapolis-based Interactive Intelligence moved up 13 spots to rank 196th among the world's 500 largest software and services suppliers. Interactive moved up in... – Nov 26, 2008 at 2:21 AM in Business