I *heart* Yats ... I owe them! =)
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My BFF loves Yats.
After spending our Sunday afternoon out shopping, we decided that a chili-cheese ettoufee was the perfect meal to end the day.
You probably love Yats, too, so you could imagine how hurt I was after I ordered, offered my debit card to pay and was told they don’t take plastic. “Cash, check or I.O.U., only,” said the happy dude behind the counter.
I.O.U.?!?! Huh? I just knew he was joking… until he physically wrote me an I.O.U., handed me my food and sent me on my way.
I coulda cried. Who woulda known that sorta “Mayberry” kindness of yesterday still existed in 2009?
Truth be told, Yats just won themselves a customer for life. It’s that kinda over-the-top, knock-their-socks-off customer service that keeps good businesses in business.
Kudos to a business that gets it, AND has great food! =)
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